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I don't understand what's happening


Nia2227

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Hello,

 

I downloaded the sims tray importer because I've been having issues with my sims 4 loading. To be specific, I can open the game and start a new game and create a sims but when I try to play it goes to a blank screen. Or, if I try open a saved game it keeps loading the game but I can't play it. I thought it could be my CC's because I had some that were messing up my game but when I look at the tray importer I can't see my households and I don't understand what it's saying. I tried to insert a screenshot of what I'm taking about but I don't know how to do that soooo if someone could tell me how that would also help😂

 

 

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Hello @Nia2227,

 

Make sure your game is up to date or try to repair your game via Origin.

Try to launch the game in offline mode, open Origin then click Origin>Go Offline.

 

If you suspect one of your mods to be the problem, rename or move the Mods folder, then launch the game to see if the problem is still there.

If the problem disappear then you have a broken mod, else it's something else. 

 

If you can't see your households:

  • Make sure your households are saved in your library, else it wont work.
  • You may have to change the settings:
    • Open File>Settings>Game  (taskbar>Sims4TrayImporter>Preferences on Mac)
    • Change/Fix the path
  • You you're not sure, open File>App Reports and post the result.

 


To insert an image/file in your message, just drag it over your message, else the option is just below the editor. 😉
To change the site language, look on top right or bottom left of the each pages.

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On 11/26/2020 at 3:05 PM, deevo said:

Hello @Nia2227,

 

Make sure your game is up to date or try to repair your game via Origin.

Try to launch the game in offline mode, open Origin then click Origin>Go Offline.

 

If you suspect one of your mods to be the problem, rename or move the Mods folder, then launch the game to see if the problem is still there.

If the problem disappear then you have a broken mod, else it's something else. 

 

If you can't see your households:

  • Make sure your households are saved in your library, else it wont work.
  • You may have to change the settings:
    • Open File>Settings>Game  (taskbar>Sims4TrayImporter>Preferences on Mac)
    • Change/Fix the path
  • You you're not sure, open File>App Reports and post the result.

 


To insert an image/file in your message, just drag it over your message, else the option is just below the editor. 😉
To change the site language, look on top right or bottom left of the each pages.

Thanks for this below I posted some pics of what my screen looks like when I'm using the tray importer and when I try to play the game.

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Beside the missing images, S4TI seems to work normally.

By « I can't see my households », did you mean the pictures?

Can you try the version posted here to see if it fixes the missing images.

 

Le 28/11/2020 à 18:28, Nia2227 a dit :

Screen Shot 2020-11-26 at 1.11.18 PM.png

Have you tried to:
- Repaire the game

- Remove your Mods folder

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On 12/1/2020 at 9:11 PM, deevo said:

Beside the missing images, S4TI seems to work normally.

By « I can't see my households », did you mean the pictures?

Can you try the version posted here to see if it fixes the missing images.

 

Have you tried to:
- Repaire the game

- Remove your Mods folder

Hey, thank you for all your help I figured out what was wrong and it happened after the sims 4 crashed I clicked repair and it works again but I did download the the tray importer link you sent me and the pictures show up there so thank you!

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