Jump to content
Gaian

[SOLVED] Inaccessible 'you' files

Recommended Posts

I have a big bunch of tray files that look like the attached picture. I'm not sure what's going on with it but any help would be greatly appreciated.

They're always red/pink coloured, have no names or numbers other than 'you 1/1/0001' and whenever I try clicking them to delete them or to open their source folder I get an error popup with this information:

Révélation

 

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
   at Sims4.UserData.TrayItem.GetFiles(String libraryPath)
   at Sims4.UserData.TrayItem.GetFiles(String libraryPath, Boolean& containsErrors, Int32[]& failedIndice, Boolean throwMainFileError)
   at Sims4TrayImporter.Controls.FileView.LoadFiles()
   at Sims4TrayImporter.MainForm.ToggleItemCommandsEnabled(Boolean activate)
   at Sims4TrayImporter.Controls.EventDelayer.<>c__DisplayClass5_0.<DelayEvent>b__0(Object o, EventArgs e)
   at System.Windows.Forms.Timer.OnTick(EventArgs e)
   at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4180.0 built by: NET48REL1LAST_B
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
S4TI
    Assembly Version: 1.0.0.0
    Win32 Version: 1.10.04.3
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/S4TI_x64.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4150.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4110.0 built by: NET48REL1LAST_B
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.3761.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.3761.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.3761.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Core
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4180.0 built by: NET48REL1LAST_B
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
TeameeVo.Import
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/TeameeVo.Import.DLL
----------------------------------------
Sims4.GameInfo
    Assembly Version: 1.0.5.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.GameInfo.DLL
----------------------------------------
Sims4.Common
    Assembly Version: 1.0.5.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.Common.DLL
----------------------------------------
S4TI.LocaleManager
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/S4TI.LocaleManager.DLL
----------------------------------------
Accessibility
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.3761.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
TeameeVo.Common
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/TeameeVo.Common.DLL
----------------------------------------
Sims4.UserData
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.UserData.DLL
----------------------------------------
System.Xml.Linq
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.3761.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml.Linq/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.Linq.dll
----------------------------------------
Sims4.CSharp
    Assembly Version: 1.0.0.0
    Win32 Version: 1.57.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.CSharp.DLL
----------------------------------------
ProtoBuffer
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/ProtoBuffer.DLL
----------------------------------------
Microsoft.mshtml
    Assembly Version: 7.0.3300.0
    Win32 Version: 7.0.3300.0
    CodeBase: file:///C:/WINDOWS/assembly/GAC/Microsoft.mshtml/7.0.3300.0__b03f5f7f11d50a3a/Microsoft.mshtml.dll
----------------------------------------
Sims4.Package
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.Package.DLL
----------------------------------------
Sims4.CSharp.Extra
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.CSharp.Extra.DLL
----------------------------------------
S4TI.Core
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/S4TI.Core.DLL
----------------------------------------
Sims4.Resources
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.Resources.DLL
----------------------------------------
Sims4.Resources.Extras
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.Resources.Extras.DLL
----------------------------------------
Sims4.PackageHelper
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.PackageHelper.DLL
----------------------------------------
S4TI.UniPlugin
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/S4TI.UniPlugin.DLL
----------------------------------------
System.Security
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.3761.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Security/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Security.dll
----------------------------------------
S4TI.FindPackage.Plugin
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/S4TI.FindPackage.Plugin.DLL
----------------------------------------

 

 

s4ti.jpg

Share this post


Link to post
Share on other sites

Looks like you have some broken files! 😮

 

I don't know what is causing this, if you can send me some of them that could help me. 🤔

 

Open the Files tab to see the files related to the selected item, then click the Tray\ button on top of the list to selected them in the File Explorer.

You should be able to delete them from there.

Share this post


Link to post
Share on other sites

That's part of the problem though, if I click on one of the red 'you' items it gives me this pop up. It won't even let me see the General-Files-CC tabs so I don't know what these 'you' files are connected to.

errorsims.jpg

Share this post


Link to post
Share on other sites

Does it affects all the files in the list? 🤔

How they look in game?

Have you tried to click Continue?

 

Open HELP>App Reports and post the result.

 

If you can, try to zip your files in Documents\Electronic Arts\The Sims 4\Tray and upload them here or send them to me in a private message.

Share this post


Link to post
Share on other sites

Ok so I just finished going through every tray file I have and all the red 'you' files don't show anything in-game. I've got 161 random items in the tray that I can't figure out what they were (23 TRAYITEM, 114 BPI, 23 BLUEPRINT, and 1 thumb.db). I wonder if there's a way to figure out what these random items were from?

 

When I click Continue it just gets rid of the popup and if I click Quit it shuts down the Tray Importer.

I also found one red file that works perfectly it just doesn't have a main picture in the 'General' tab, and every family with a baby has a 'missing' item in the 'File' tab which I assume is a placeholder for when the baby ages up.

 

This is the result from the App Reports:

App info...
------------------------------

Version  : 1.10.4.3


OS infos...
------------------------------

OSName   : Windows 8.1
OSVersion: 6.3.9600.0
OSType   : 64-bit
Process  : 64-bit


Framework Info...
------------------------------

Reading .NET Framework version...
.NET Framework Version: 4.7.2 or later


Opening Registry...
------------------------------

Listing keys for 'HKLM\SOFTWARE\Maxis':
// note: 32-bit node
[\The Sims 4]
 GDFBinary    = J:\Program Files (x86)\Origin Games\The Sims 4\__Installer\GDFBinary_en_US.dll
 GameExplorer = {9769DC3F-6183-461C-829D-9370FEF90F27}
 GDFBinary64  = J:\Program Files (x86)\Origin Games\The Sims 4\__Installer\GDFBinary_en_US_64.dll
 DisplayName  = The Sims™ 4
 Locale       = en_US
 Product GUID = {48EBEBBF-B9F8-4520-A3CF-89A730721917}
 Install Dir  = J:\Program Files (x86)\Origin Games\The Sims 4\
 UninstallKey = HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{48EBEBBF-B9F8-4520-A3CF-89A730721917}
// note: 64-bit node
[\The Sims 4]
 GDFBinary    = J:\Program Files (x86)\Origin Games\The Sims 4\__Installer\GDFBinary_en_US_64.dll
 DisplayName  = The Sims™ 4
 Locale       = en_US
 Product GUID = {48EBEBBF-B9F8-4520-A3CF-89A730721917}
 Install Dir  = J:\Program Files (x86)\Origin Games\The Sims 4\
>>>> [Warning] Can't find uninstall key !


Reading 'Settings'...
------------------------------

AutoDetect    = True
GameLocale    =
GamePath      =
GameDataPath  =
DocumentsPath =
GameSavePath  =


Reading Game info...
------------------------------

[The Sims 4 Installation]
Name             : The Sims 4
Version          : 1.0
DisplayName      : The Sims™ 4
Locale           : en_US
InstallDir       : J:\Program Files (x86)\Origin Games\The Sims 4\
IsInstalled      : True

ExePath (x64)    : J:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4_x64.exe
ExeExists (x64)  : True
ExePath (LE)     : J:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin_LE\TS4.exe
ExeExists (LE)   : True
ExePath (x86)    : J:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4.exe
ExeExists (x86)  : False
ExePath (demo)   : J:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4CAS.exe
ExeExists (demo) : False

DocumentsFolder  : C:\Users\*****\Documents
DocsFolderExists : True
UserData         : C:\Users\*****\Documents\Electronic Arts\The Sims 4
UserDataExists   : True

Checking Tray folder...
TrayDir          : C:\Users\*****\Documents\Electronic Arts\The Sims 4\Tray
TrayDirExists    : True
TrayItemCount    : 23

Checking Mods folder...
ModsDir          : C:\Users\*****\Documents\Electronic Arts\The Sims 4\Mods
ModsDirExists    : True
ResCfgExists     : True
ModsFileCount    : 5997

Available Localizations...
ENG_US

Checking Game files...
Ok!


Done!

 

Share this post


Link to post
Share on other sites
Le 05/07/2020 à 16:08, Gaian a dit :

I wonder if there's a way to figure out what these random items were from?

I have a tool for that.

 

Le 05/07/2020 à 16:08, Gaian a dit :

I also found one red file that works perfectly it just doesn't have a main picture in the 'General' tab, and every family with a baby has a 'missing' item in the 'File' tab which I assume is a placeholder for when the baby ages up.

Interesting, can you send me the file.

Share this post


Link to post
Share on other sites

Interesting, is the tool available for public use? I still have some of the broken files but I have no idea what they are and am not comfortable sharing them.

But I'll private message you a sample of the 'Babies are red placeholders in Files' and the 'Homes missing picture in General'.

Share this post


Link to post
Share on other sites

Unfortunately it's not available, mainly because its only use is to debug S4TI 😕
Thanks for the sample I will take a look. 😉


Have you tried the new version from here?
Edit: now include the fixes for 'Babies are red placeholders in Files' and 'Homes missing picture in General'.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. Terms of Use Privacy Policy