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Gaian

Inaccessible 'you' files

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I have a big bunch of tray files that look like the attached picture. I'm not sure what's going on with it but any help would be greatly appreciated.

They're always red/pink coloured, have no names or numbers other than 'you 1/1/0001' and whenever I try clicking them to delete them or to open their source folder I get an error popup with this information:

Révélation

 

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
   at Sims4.UserData.TrayItem.GetFiles(String libraryPath)
   at Sims4.UserData.TrayItem.GetFiles(String libraryPath, Boolean& containsErrors, Int32[]& failedIndice, Boolean throwMainFileError)
   at Sims4TrayImporter.Controls.FileView.LoadFiles()
   at Sims4TrayImporter.MainForm.ToggleItemCommandsEnabled(Boolean activate)
   at Sims4TrayImporter.Controls.EventDelayer.<>c__DisplayClass5_0.<DelayEvent>b__0(Object o, EventArgs e)
   at System.Windows.Forms.Timer.OnTick(EventArgs e)
   at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4180.0 built by: NET48REL1LAST_B
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
S4TI
    Assembly Version: 1.0.0.0
    Win32 Version: 1.10.04.3
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/S4TI_x64.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4150.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4110.0 built by: NET48REL1LAST_B
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.3761.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.3761.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.3761.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Core
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4180.0 built by: NET48REL1LAST_B
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
TeameeVo.Import
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/TeameeVo.Import.DLL
----------------------------------------
Sims4.GameInfo
    Assembly Version: 1.0.5.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.GameInfo.DLL
----------------------------------------
Sims4.Common
    Assembly Version: 1.0.5.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.Common.DLL
----------------------------------------
S4TI.LocaleManager
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/S4TI.LocaleManager.DLL
----------------------------------------
Accessibility
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.3761.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
TeameeVo.Common
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/TeameeVo.Common.DLL
----------------------------------------
Sims4.UserData
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.UserData.DLL
----------------------------------------
System.Xml.Linq
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.3761.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml.Linq/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.Linq.dll
----------------------------------------
Sims4.CSharp
    Assembly Version: 1.0.0.0
    Win32 Version: 1.57.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.CSharp.DLL
----------------------------------------
ProtoBuffer
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/ProtoBuffer.DLL
----------------------------------------
Microsoft.mshtml
    Assembly Version: 7.0.3300.0
    Win32 Version: 7.0.3300.0
    CodeBase: file:///C:/WINDOWS/assembly/GAC/Microsoft.mshtml/7.0.3300.0__b03f5f7f11d50a3a/Microsoft.mshtml.dll
----------------------------------------
Sims4.Package
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.Package.DLL
----------------------------------------
Sims4.CSharp.Extra
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.CSharp.Extra.DLL
----------------------------------------
S4TI.Core
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/S4TI.Core.DLL
----------------------------------------
Sims4.Resources
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.Resources.DLL
----------------------------------------
Sims4.Resources.Extras
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.Resources.Extras.DLL
----------------------------------------
Sims4.PackageHelper
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.PackageHelper.DLL
----------------------------------------
S4TI.UniPlugin
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/S4TI.UniPlugin.DLL
----------------------------------------
System.Security
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.3761.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Security/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Security.dll
----------------------------------------
S4TI.FindPackage.Plugin
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/S4TI.FindPackage.Plugin.DLL
----------------------------------------

 

 

s4ti.jpg

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Looks like you have some broken files! 😮

 

I don't know what is causing this, if you can send me some of them that could help me. 🤔

 

Open the Files tab to see the files related to the selected item, then click the Tray\ button on top of the list to selected them in the File Explorer.

You should be able to delete them from there.

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That's part of the problem though, if I click on one of the red 'you' items it gives me this pop up. It won't even let me see the General-Files-CC tabs so I don't know what these 'you' files are connected to.

errorsims.jpg

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Does it affects all the files in the list? 🤔

How they look in game?

Have you tried to click Continue?

 

Open HELP>App Reports and post the result.

 

If you can, try to zip your files in Documents\Electronic Arts\The Sims 4\Tray and upload them here or send them to me in a private message.

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