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hi i'm using mac . i just downloaded the most updated version of the tray importer. When I tried to locate the broken cc folder , it said searching cc is not available and ask me to set up in preference. but i dont know how to . could u plz help thanks . i have attched a foto . hope it helps!1088301058_2019-11-2911_50_27.thumb.png.e3218835e04e6dc6170550bf92a204b6.png 

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@hazeltsun You must enter the game location in the Game field (see second screenshot).

The game path is the game app itself (The Sims 4.app), you can click on the "" button to browse your Mac or click the search button (magnifying glass) and let S4TI find it for you.

 

Custom Folders are only useful for merged content.

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il y a 11 minutes, hazeltsun a dit :

the set up is like this now . but searching for cc is still not available 

Red icons on the left side indicate errors.

Try to add /Contents in the Data field so that it looks like this /Users/***/Applications/The Sims 4.app/Contents

Then make sure the language match the one used in the game.

 

If it fails, open Sims4TrayImporter>App Reports and post the log.

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----------------------
應用信息...
----------------------
版本:1.0.9.39718
發行:20/11/2019

----------------------
OS
----------------------
OSNAME:MacOS的莫哈韋
OSVERSION :10.14
OS類型:64位
進程:64位

----------------------
框架信息...
----------------------
版本:6.4.0.198(2019-06 / fe64a4765e6)

----------------------
遊戲
----------------------
產品:《模擬人生4》
本地:zh_TW
IsGame已安裝:錯誤的
App(InstallDir):/用戶/ ********* /應用程序/ Sims 4.app
InstallDirExists:錯誤的
App(DataPath):/用戶/ ******** * /應用程序/ Sims 4.app/contents
DataPathExists:錯誤的
啟動器:/ Users / ********* /應用程序/ Sims 4.app/Contents/MacOS/The Sims 4
SaveDir:/ Users / * ******** /文件/電子藝術/模擬人生4
SaveDirExists:真實文件
計數:22
 

----------------------
App info...
----------------------
Version   :  1.0.9.39718
Release   :  20/11/2019

----------------------
OS
----------------------
OSName    :  macOS Mojave
OSVersion :  10.14
OSType    :  64bit
Process   :  64bit

----------------------
Framework info...
----------------------
Version :  6.4.0.198 (2019-06/fe64a4765e6)

----------------------
Game
----------------------
Product          :  The Sims 4
Locale           :  zh_TW
IsGameInstalled  :  False
App (InstallDir) :  /Users/*********/Applications/The Sims 4.app
InstallDirExists :  False
App (DataPath)   :  /Users/*********/Applications/The Sims 4.app/contents
DataPathExists   :  False
Launcher         :  /Users/*********/Applications/The Sims 4.app/Contents/MacOS/The Sims 4
SaveDir          :  /Users/*********/Documents/Electronic Arts/The Sims 4
SaveDirExists    :  True
FileCount        :  22
 

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Il y a 4 heures, hazeltsun a dit :

App (InstallDir) :  /Users/*********/Applications/The Sims 4.app
InstallDirExists :  False

The Sims 4.app does not seem to exist in your Applications folder.

Try /Applications/The Sims 4.app instead.

or

Right-click on The Sims 4 icon on your desktop, select Get Info then look for the Where field to get the path.

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  • 3 months later...

SOMEONE PLEASE HELP?! After an hour of actually getting the program to open on my Mac, I can't get the CC to show. I have tried all the methods above but I'm sure I am doing it wrong. please can someone help me with what to put in the boxes!

----------------------
App info...
----------------------
Version   :  1.0.9.39718
Release   :  20/11/2019

----------------------
OS
----------------------
OSName    :  macOS Catalina
OSVersion :  10.15
OSType    :  64bit
Process   :  64bit

----------------------
Framework info...
----------------------
Version :  4.2.1 (explicit/6dd2d0d)

----------------------
Game
----------------------
Product          :  The Sims 4
Locale           :  en_US
IsGameInstalled  :  False
App (InstallDir) :  /Applications/The Sims 4.app
InstallDirExists :  True
App (DataPath)   :  /Program Files/The Sims 4.app/Contents
DataPathExists   :  False
Launcher         :  WineskinLauncher
SaveDir          :  /Users/*********/Documents/Electronic Arts/The Sims 4
SaveDirExists    :  True
FileCount        :  1
 

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The magnifying glass option will not work if S4TI is not allowed to scan your Mac.

 

Since you have the wine version, try:

Cmd+Click or Right-click on the app and select Show Package Contents, this will allow you to browse the app content.

Citation

 

Looks for drive_c in the Sims 4 bundle.

If you find it, look for Program Files then try to locate The Sims 4 folder.

 

Once located, open Preferences then enter that location in the Data field.

e.g. [Data]  /Applications/The Sims 4.app/drive_c/Program Files/Electronic Arts/The Sims 4/

For compatibility with the native mac app it would be great if they create some symlinks to Data, Delta and EP/GP/SP/FP in the Contents folder. 🙄

 

 

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58 minutes ago, deevo said:

The magnifying glass option will not work if S4TI is not allowed to scan your Mac.

 

Since you have the wine version, try:

Cmd+Click or Right-click on the app and select Show Package Contents, this will allow you to browse the app content.

 

then what? I am very ignorant to all this tech stuff.. can you walk me through it in laimens terms please 

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You should be fine with the default path, so try it first:

  • Open S4TI, then open the Preferences panel.
  • In the Data field of the Game section, paste the following path:
    /Applications/The Sims 4.app/drive_c/Program Files/Electronic Arts/The Sims 4/
    or
    /Applications/The Sims 4.app/drive_c/Program Files/The Sims 4/
  • Save the change.

 

If that doesn't work, you need to locate it manually:

  • Open Finder
  • Go to /Applications
  • Cmd+Click (Right-Click) on The Sims 4.app then select Show Package Contents.
  • Search for a drive_c folder, it should be there, but if you cannot find it you will have to dig into other folders inside The Sims 4.app to locate it.
  • Once you've found drive_c, open it and locate The Sims 4 folder inside it.
    Default location should be /Program Files/Electronic Arts/The Sims 4, so open Program Files then Electronic Arts and there you should find a folder named The Sims 4.
    /Applications
    |- The Sims 4.app
      |- drive_c
        |- Program Files
          |- Electronic Arts
            |- The Sims 4

    Note:  The Sims 4 folder may reflect the name of the latest Pack (e.g. The Sims 4 Tiny Living).

  • Once you have the path, open S4TI then open the Preferences panel.

  • In the Data field of the Game section, type the path you just found (e.g. /Applications/The Sims 4.app/drive_c/Program Files/Electronic Arts/The Sims 4/).

  • Save the change.

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  • 2 weeks later...
  • 3 weeks later...

Hiya, I am trying to delete unwanted CC but its saying that searching for cc is not currently available. I've tried looking at some of your other responses to this issue but it is still not working. 

1303059868_Screenshot2020-04-14at12_30_57.thumb.png.61cd57fcb069a5509338b3b996282797.png

 

Révélation

 

----------------------

App info...

----------------------

Version   :  1.0.9.39718

Release   :  20/11/2019

 

----------------------

OS

----------------------

OSName    :  macOS Mojave

OSVersion :  10.14

OSType    :  64bit

Process   :  64bit

 

----------------------

Framework info...

----------------------

Version :  6.6.0.166 (2019-08/d9001b5ae70)

 

----------------------

Game

----------------------

Product          :  The Sims 4

Locale           :  en_US

IsGameInstalled  :  False

App (InstallDir) :  /Users/<username>/Applications/The Sims 4.app

InstallDirExists :  False

App (DataPath)   :  /Applications/The Sims 4.app/drive_c/Program Files/Electronic Arts/The Sims 4/

DataPathExists   :  False

Launcher         :  /Users/<username>/Applications/The Sims 4.app/Contents/MacOS/The Sims 4

SaveDir          :  /Users/**************/Documents/Electronic Arts/The Sims 4

SaveDirExists    :  True

FileCount        :  11

 

 

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Hello @scarlstaylor

Click the Default button to reset your settings.

 

Game field should point to the game location, typical paths are:

/Applications/The Sims 4.app

~/Applications/The Sims 4.app  (which is equal to /Users/<enter_user_name>/Applications/The Sims 4.app)

 

Data field is only needed if you use the Wine version of the game.

 

There is a search button next to each fields, try it. 😉

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  • 7 months later...

Hi @deevo,

 

My report shows as below, but is still shows:  searching for cc is currently unavailable.

 

Can you take a look, Thanks

----------------------

App info...

----------------------

Version   :  1.0.10.22566

Release   :  10/25/2020

 

----------------------

OS

----------------------

OSName    :  macOS Catalina

OSVersion :  10.15

OSType    :  64bit

Process   :  64bit

 

----------------------

Framework info...

----------------------

Version :  6.10.0.104 (2019-12/5d03a6fe116)

 

----------------------

Game

----------------------

Product          :  The Sims 4

Locale           :  zh_TW

IsGameInstalled  :  False

App (InstallDir) :  /Applications/The Sims 4 Game/The Sims 4.app

InstallDirExists :  True

App (DataPath)   :  /Users/********/Documents/Electronic Arts/The Sims 4

DataPathExists   :  True

Launcher         :  WineskinLauncher

SaveDir          :  /Users/********/Documents/Electronic Arts/The Sims 4

SaveDirExists    :  True

FileCount        :  18

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Hello @doonnoop, try this:

Le 19/03/2020 à 16:39, deevo a dit :

You should be fine with the default path, so try it first:

  • Open S4TI, then open the Preferences panel.
  • In the Data field of the Game section, paste the following path:
    /Applications/The Sims 4.app/drive_c/Program Files/Electronic Arts/The Sims 4/
    or
    /Applications/The Sims 4.app/drive_c/Program Files/The Sims 4/
  • Save the change.

 

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3 hours ago, deevo said:

Hello @doonnoop, try this:

 

Tried the above two paths, still not working for me

"Report for first one"

----------------------

Product          :  The Sims 4

Locale           :  zh_TW

IsGameInstalled  :  False

App (InstallDir) :  /Applications/The Sims 4 Game/The Sims 4.app

InstallDirExists :  True

App (DataPath)   :  /Applications/The Sims 4.app/drive_c/Program Files/Electronic Arts/The Sims 4/

DataPathExists   :  False

Launcher         :  WineskinLauncher

SaveDir          :  /Users/********/Documents/Electronic Arts/The Sims 4

SaveDirExists    :  True

FileCount        :  18

 

 

 

"Report for second one"

----------------------

Product          :  The Sims 4

Locale           :  zh_TW

IsGameInstalled  :  False

App (InstallDir) :  /Applications/The Sims 4 Game/The Sims 4.app

InstallDirExists :  True

App (DataPath)   :  /Applications/The Sims 4.app/drive_c/Program Files/The Sims 4/

DataPathExists   :  False

Launcher         :  WineskinLauncher

SaveDir          :  /Users/********/Documents/Electronic Arts/The Sims 4

SaveDirExists    :  True

FileCount        :  18

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DataPath must be located inside InstallDir, so:
/Applications/The Sims 4 Game/The Sims 4.app/drive_c/Program Files/Electronic Arts/The Sims 4/

or
/Applications/The Sims 4 Game/The Sims 4.app/drive_c/Program Files/The Sims 4/

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On 12/4/2020 at 7:48 PM, deevo said:

DataPath must be located inside InstallDir, so:
/Applications/The Sims 4 Game/The Sims 4.app/drive_c/Program Files/Electronic Arts/The Sims 4/

or
/Applications/The Sims 4 Game/The Sims 4.app/drive_c/Program Files/The Sims 4/

Figured it out. Thanks

  • Yes 1
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  • 1 month later...

Help no clue what I’m doing wrong. I downloaded S4TI to my Mac to delete unwanted CC. It says “cc is currently not available”. I have sims and All my cc/mods relocated to an external drive I feel like that maybe part of the issue 

 

 

----------------------
App info...
----------------------
Version   :  1.0.10.22566
Release   :  10/25/2020

----------------------
OS
----------------------
OSName    :  macOS Catalina
OSVersion :  10.15
OSType    :  64bit
Process   :  64bit

----------------------
Framework info...
----------------------
Version :  6.12.0.107 (2020-02/a22ed3f094e)

----------------------
Game
----------------------
Product          :  The Sims 4
Locale           :  en_US
IsGameInstalled  :  False
App (InstallDir) :  /Users/*******/Applications/The Sims 4.app
InstallDirExists :  False
App (DataPath)   :  /Users/*******/Applications/The Sims 4.app/Contents
DataPathExists   :  False
Launcher         :  /Users/*******/Applications/The Sims 4.app/Contents/MacOS/The Sims 4
SaveDir          :  /Users/*******/Documents/Electronic Arts/The Sims 4
SaveDirExists    :  True
FileCount        :  37

 

D4E49C8B-0C8D-4536-B409-226FBC0A4F0A.jpeg

E9D814F8-FE44-4CAB-ABB8-99FDDDD72533.jpeg

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