hazeltsun 0 Posted November 29, 2019 Share Posted November 29, 2019 hi i'm using mac . i just downloaded the most updated version of the tray importer. When I tried to locate the broken cc folder , it said searching cc is not available and ask me to set up in preference. but i dont know how to . could u plz help thanks . i have attched a foto . hope it helps! Quote Link to post Share on other sites
deevo 2,042 Posted November 29, 2019 Share Posted November 29, 2019 Hello @hazeltsun, press Cmd+, or click Sims4TrayImporter>Preferences on taskbar to open the Preferences panel. Quote Link to post Share on other sites
hazeltsun 0 Posted November 30, 2019 Author Share Posted November 30, 2019 我仍然看不到如何設置。 Quote Link to post Share on other sites
deevo 2,042 Posted November 30, 2019 Share Posted November 30, 2019 @hazeltsun You must enter the game location in the Game field (see second screenshot). The game path is the game app itself (The Sims 4.app), you can click on the "…" button to browse your Mac or click the search button (magnifying glass) and let S4TI find it for you. Custom Folders are only useful for merged content. Quote Link to post Share on other sites
hazeltsun 0 Posted November 30, 2019 Author Share Posted November 30, 2019 the set up is like this now . but searching for cc is still not available Quote Link to post Share on other sites
deevo 2,042 Posted November 30, 2019 Share Posted November 30, 2019 il y a 11 minutes, hazeltsun a dit : the set up is like this now . but searching for cc is still not available Red icons on the left side indicate errors. Try to add /Contents in the Data field so that it looks like this /Users/***/Applications/The Sims 4.app/Contents Then make sure the language match the one used in the game. If it fails, open Sims4TrayImporter>App Reports and post the log. Quote Link to post Share on other sites
hazeltsun 0 Posted November 30, 2019 Author Share Posted November 30, 2019 ---------------------- 應用信息... ---------------------- 版本：1.0.9.39718 發行：20/11/2019 ---------------------- OS ---------------------- OSNAME：MacOS的莫哈韋OSVERSION ：10.14 OS類型：64位進程：64位 ---------------------- 框架信息... ---------------------- 版本：6.4.0.198（2019-06 / fe64a4765e6） ---------------------- 遊戲---------------------- 產品：《模擬人生4》本地：zh_TW IsGame已安裝：錯誤的App（InstallDir）：/用戶/ ********* /應用程序/ Sims 4.app InstallDirExists：錯誤的App（DataPath）：/用戶/ ******** * /應用程序/ Sims 4.app/contents DataPathExists：錯誤的啟動器：/ Users / ********* /應用程序/ Sims 4.app/Contents/MacOS/The Sims 4 SaveDir：/ Users / * ******** /文件/電子藝術/模擬人生4 SaveDirExists：真實文件計數：22 ---------------------- App info... ---------------------- Version : 1.0.9.39718 Release : 20/11/2019 ---------------------- OS ---------------------- OSName : macOS Mojave OSVersion : 10.14 OSType : 64bit Process : 64bit ---------------------- Framework info... ---------------------- Version : 6.4.0.198 (2019-06/fe64a4765e6) ---------------------- Game ---------------------- Product : The Sims 4 Locale : zh_TW IsGameInstalled : False App (InstallDir) : /Users/*********/Applications/The Sims 4.app InstallDirExists : False App (DataPath) : /Users/*********/Applications/The Sims 4.app/contents DataPathExists : False Launcher : /Users/*********/Applications/The Sims 4.app/Contents/MacOS/The Sims 4 SaveDir : /Users/*********/Documents/Electronic Arts/The Sims 4 SaveDirExists : True FileCount : 22 Quote Link to post Share on other sites
deevo 2,042 Posted November 30, 2019 Share Posted November 30, 2019 Il y a 4 heures, hazeltsun a dit : App (InstallDir) : /Users/*********/Applications/The Sims 4.app InstallDirExists : False The Sims 4.app does not seem to exist in your Applications folder. Try /Applications/The Sims 4.app instead. or Right-click on The Sims 4 icon on your desktop, select Get Info then look for the Where field to get the path. Quote Link to post Share on other sites
CaptBensonTho 1 Posted March 19, 2020 Share Posted March 19, 2020 SOMEONE PLEASE HELP?! After an hour of actually getting the program to open on my Mac, I can't get the CC to show. I have tried all the methods above but I'm sure I am doing it wrong. please can someone help me with what to put in the boxes! ---------------------- App info... ---------------------- Version : 1.0.9.39718 Release : 20/11/2019 ---------------------- OS ---------------------- OSName : macOS Catalina OSVersion : 10.15 OSType : 64bit Process : 64bit ---------------------- Framework info... ---------------------- Version : 4.2.1 (explicit/6dd2d0d) ---------------------- Game ---------------------- Product : The Sims 4 Locale : en_US IsGameInstalled : False App (InstallDir) : /Applications/The Sims 4.app InstallDirExists : True App (DataPath) : /Program Files/The Sims 4.app/Contents DataPathExists : False Launcher : WineskinLauncher SaveDir : /Users/*********/Documents/Electronic Arts/The Sims 4 SaveDirExists : True FileCount : 1 Quote Link to post Share on other sites
deevo 2,042 Posted March 19, 2020 Share Posted March 19, 2020 @CaptBensonTho the problem is here: Il y a 8 heures, CaptBensonTho a dit : App (DataPath) : /Program Files/The Sims 4.app/Contents DataPathExists : False Click on the magnifying glass in Preferences to locate the right path. Quote Link to post Share on other sites
CaptBensonTho 1 Posted March 19, 2020 Share Posted March 19, 2020 3 minutes ago, deevo said: @CaptBensonTho the problem is here: Click on the magnifying glass in Preferences to locate the right path. I have done this and it doesn't work... it just says the CC isn't available to show. I only want to find my broken CC Quote Link to post Share on other sites
deevo 2,042 Posted March 19, 2020 Share Posted March 19, 2020 The magnifying glass option will not work if S4TI is not allowed to scan your Mac. Since you have the wine version, try: Cmd+Click or Right-click on the app and select Show Package Contents, this will allow you to browse the app content. Citation Looks for drive_c in the Sims 4 bundle. If you find it, look for Program Files then try to locate The Sims 4 folder. Once located, open Preferences then enter that location in the Data field. e.g. [Data] /Applications/The Sims 4.app/drive_c/Program Files/Electronic Arts/The Sims 4/ For compatibility with the native mac app it would be great if they create some symlinks to Data, Delta and EP/GP/SP/FP in the Contents folder. Quote Link to post Share on other sites
CaptBensonTho 1 Posted March 19, 2020 Share Posted March 19, 2020 58 minutes ago, deevo said: The magnifying glass option will not work if S4TI is not allowed to scan your Mac. Since you have the wine version, try: Cmd+Click or Right-click on the app and select Show Package Contents, this will allow you to browse the app content. then what? I am very ignorant to all this tech stuff.. can you walk me through it in laimens terms please Quote Link to post Share on other sites
deevo 2,042 Posted March 19, 2020 Share Posted March 19, 2020 You should be fine with the default path, so try it first: Open S4TI, then open the Preferences panel. In the Data field of the Game section, paste the following path:/Applications/The Sims 4.app/drive_c/Program Files/Electronic Arts/The Sims 4/ or/Applications/The Sims 4.app/drive_c/Program Files/The Sims 4/ Save the change. If that doesn't work, you need to locate it manually: Open Finder Go to /Applications Cmd+Click (Right-Click) on The Sims 4.app then select Show Package Contents. Search for a drive_c folder, it should be there, but if you cannot find it you will have to dig into other folders inside The Sims 4.app to locate it. Once you've found drive_c, open it and locate The Sims 4 folder inside it. Default location should be /Program Files/Electronic Arts/The Sims 4, so open Program Files then Electronic Arts and there you should find a folder named The Sims 4. /Applications |- The Sims 4.app |- drive_c |- Program Files |- Electronic Arts |- The Sims 4 Note: The Sims 4 folder may reflect the name of the latest Pack (e.g. The Sims 4 Tiny Living). Once you have the path, open S4TI then open the Preferences panel. In the Data field of the Game section, type the path you just found (e.g. /Applications/The Sims 4.app/drive_c/Program Files/Electronic Arts/The Sims 4/). Save the change. Quote Link to post Share on other sites
CaptBensonTho 1 Posted March 20, 2020 Share Posted March 20, 2020 you are an absolute superhero!! the second one worked, but I didn't put the EA folder. Thank-you so much for your patience and help 1 Quote Link to post Share on other sites
Patricia Vieira 0 Posted March 29, 2020 Share Posted March 29, 2020 Can you help me, please? CC list appears in red. Quote Link to post Share on other sites
deevo 2,042 Posted March 29, 2020 Share Posted March 29, 2020 @Patricia Vieira Remove the space here: Quote Link to post Share on other sites
scarlstaylor 0 Posted April 14, 2020 Share Posted April 14, 2020 Hiya, I am trying to delete unwanted CC but its saying that searching for cc is not currently available. I've tried looking at some of your other responses to this issue but it is still not working. Révélation ---------------------- App info... ---------------------- Version : 1.0.9.39718 Release : 20/11/2019 ---------------------- OS ---------------------- OSName : macOS Mojave OSVersion : 10.14 OSType : 64bit Process : 64bit ---------------------- Framework info... ---------------------- Version : 6.6.0.166 (2019-08/d9001b5ae70) ---------------------- Game ---------------------- Product : The Sims 4 Locale : en_US IsGameInstalled : False App (InstallDir) : /Users/<username>/Applications/The Sims 4.app InstallDirExists : False App (DataPath) : /Applications/The Sims 4.app/drive_c/Program Files/Electronic Arts/The Sims 4/ DataPathExists : False Launcher : /Users/<username>/Applications/The Sims 4.app/Contents/MacOS/The Sims 4 SaveDir : /Users/**************/Documents/Electronic Arts/The Sims 4 SaveDirExists : True FileCount : 11 Quote Link to post Share on other sites
deevo 2,042 Posted April 14, 2020 Share Posted April 14, 2020 Hello @scarlstaylor Click the Default button to reset your settings. Game field should point to the game location, typical paths are: /Applications/The Sims 4.app ~/Applications/The Sims 4.app (which is equal to /Users/<enter_user_name>/Applications/The Sims 4.app) Data field is only needed if you use the Wine version of the game. There is a search button next to each fields, try it. Quote Link to post Share on other sites
doonnoop 1 Posted December 4, 2020 Share Posted December 4, 2020 Hi @deevo, My report shows as below, but is still shows: searching for cc is currently unavailable. Can you take a look, Thanks ---------------------- App info... ---------------------- Version : 1.0.10.22566 Release : 10/25/2020 ---------------------- OS ---------------------- OSName : macOS Catalina OSVersion : 10.15 OSType : 64bit Process : 64bit ---------------------- Framework info... ---------------------- Version : 6.10.0.104 (2019-12/5d03a6fe116) ---------------------- Game ---------------------- Product : The Sims 4 Locale : zh_TW IsGameInstalled : False App (InstallDir) : /Applications/The Sims 4 Game/The Sims 4.app InstallDirExists : True App (DataPath) : /Users/********/Documents/Electronic Arts/The Sims 4 DataPathExists : True Launcher : WineskinLauncher SaveDir : /Users/********/Documents/Electronic Arts/The Sims 4 SaveDirExists : True FileCount : 18 Quote Link to post Share on other sites
deevo 2,042 Posted December 4, 2020 Share Posted December 4, 2020 Hello @doonnoop, try this: Le 19/03/2020 à 16:39, deevo a dit : You should be fine with the default path, so try it first: Open S4TI, then open the Preferences panel. In the Data field of the Game section, paste the following path:/Applications/The Sims 4.app/drive_c/Program Files/Electronic Arts/The Sims 4/ or/Applications/The Sims 4.app/drive_c/Program Files/The Sims 4/ Save the change. Quote Link to post Share on other sites
doonnoop 1 Posted December 4, 2020 Share Posted December 4, 2020 3 hours ago, deevo said: Hello @doonnoop, try this: Tried the above two paths, still not working for me "Report for first one" ---------------------- Product : The Sims 4 Locale : zh_TW IsGameInstalled : False App (InstallDir) : /Applications/The Sims 4 Game/The Sims 4.app InstallDirExists : True App (DataPath) : /Applications/The Sims 4.app/drive_c/Program Files/Electronic Arts/The Sims 4/ DataPathExists : False Launcher : WineskinLauncher SaveDir : /Users/********/Documents/Electronic Arts/The Sims 4 SaveDirExists : True FileCount : 18 "Report for second one" ---------------------- Product : The Sims 4 Locale : zh_TW IsGameInstalled : False App (InstallDir) : /Applications/The Sims 4 Game/The Sims 4.app InstallDirExists : True App (DataPath) : /Applications/The Sims 4.app/drive_c/Program Files/The Sims 4/ DataPathExists : False Launcher : WineskinLauncher SaveDir : /Users/********/Documents/Electronic Arts/The Sims 4 SaveDirExists : True FileCount : 18 Quote Link to post Share on other sites
deevo 2,042 Posted December 5, 2020 Share Posted December 5, 2020 DataPath must be located inside InstallDir, so:/Applications/The Sims 4 Game/The Sims 4.app/drive_c/Program Files/Electronic Arts/The Sims 4/ or/Applications/The Sims 4 Game/The Sims 4.app/drive_c/Program Files/The Sims 4/ Quote Link to post Share on other sites
doonnoop 1 Posted December 6, 2020 Share Posted December 6, 2020 On 12/4/2020 at 7:48 PM, deevo said: DataPath must be located inside InstallDir, so:/Applications/The Sims 4 Game/The Sims 4.app/drive_c/Program Files/Electronic Arts/The Sims 4/ or/Applications/The Sims 4 Game/The Sims 4.app/drive_c/Program Files/The Sims 4/ Figured it out. Thanks 1 Quote Link to post Share on other sites
Naye2shy 0 Posted January 13 Share Posted January 13 Help no clue what I’m doing wrong. I downloaded S4TI to my Mac to delete unwanted CC. It says “cc is currently not available”. I have sims and All my cc/mods relocated to an external drive I feel like that maybe part of the issue ---------------------- App info... ---------------------- Version : 1.0.10.22566 Release : 10/25/2020 ---------------------- OS ---------------------- OSName : macOS Catalina OSVersion : 10.15 OSType : 64bit Process : 64bit ---------------------- Framework info... ---------------------- Version : 6.12.0.107 (2020-02/a22ed3f094e) ---------------------- Game ---------------------- Product : The Sims 4 Locale : en_US IsGameInstalled : False App (InstallDir) : /Users/*******/Applications/The Sims 4.app InstallDirExists : False App (DataPath) : /Users/*******/Applications/The Sims 4.app/Contents DataPathExists : False Launcher : /Users/*******/Applications/The Sims 4.app/Contents/MacOS/The Sims 4 SaveDir : /Users/*******/Documents/Electronic Arts/The Sims 4 SaveDirExists : True FileCount : 37 Quote Link to post Share on other sites
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