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Firdevs Zümrü

tray importer game folder problem

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Le 10/07/2019 à 13:01, Firdevs Zümrü a dit :

why does it make such an error, please help me

Because it can not find the game in that location and the game is not properly registered.

 

If you know where the game is installed:

Uncheck Auto Detect, then click '...' next to the game path to select the actual path of the game.

 

If you don't know where the game is installed:

Uncheck Auto Detect, then click Find. S4TI will try to locate the game for you.

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15 hours ago, deevo said:

Because it can not find the game in that location and the game is not properly registered.

 

If you know where the game is installed:

Uncheck Auto Detect, then click '...' next to the game path to select the actual path of the game.

 

If you don't know where the game is installed:

Uncheck Auto Detect, then click Find. S4TI will try to locate the game for you.

I tried still gives the same problem

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I presume that your drive C:\ is almost full! 🤔

But I was talking about changing the path in the Game Folder field. Does changing it shows the same error?

What is the full path of the game on D:\?

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On 7/14/2019 at 8:30 PM, deevo said:

I presume that your drive C:\ is almost full! 🤔

But I was talking about changing the path in the Game Folder field. Does changing it shows the same error?

What is the full path of the game on D:\?

D:\The Sims 4\Game\Bin this

 

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Le 17/07/2019 à 14:03, deevo a dit :

Click HELP>System Diagnostics and paste the result. 🤔

Révélation

Begin Reading 

App info...
------------------------------ 
Version  : 1.9.7 

OS infos...
------------------------------ 
OSName   : Windows 10
OSVersion: 10.0.17763.0
OSType   : 64-bit
Process  : 32-bit 

Framework Info...
------------------------------ 
Reading .NET Framework version...
.NET Framework Version: 4.7.2 or later 

Opening Registry...
------------------------------ 
Listing keys for 'HKLM\SOFTWARE\Maxis':
// note: 32-bit node
[\The Sims 4]
 Locale       = en_US
>>>> [Warning] 'Install Dir' not found !
>>>> [Warning] 'Product GUID' not found !
// note: 64-bit node
[\The Sims 4]
 Locale       = en_US
>>>> [Warning] 'Install Dir' not found !
>>>> [Warning] 'Product GUID' not found ! 

Reading 'Settings'...
------------------------------ 
GameAutoDetect = False
GameLocale     = en_US
GameInstallDir = D:\The Sims 4
GameMixedMode  = 0
GameDocDir     = D:\Belgelerim
GameSaveDir    =  

Reading 'Sims4.GameInfo.Settings.xml'...
------------------------------ 
Source: C:\ProgramData\TeameeVo\Sims 4 Tray Importer\Sims4.GameInfo.Settings.xml
[The Sims 4]
 Locale      = en_US
 InstallDir  = D:\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = D:\The Sims 4
 MixedMode   = 0 

Reading Game info...
------------------------------ 
[The Sims 4 Installation]
Name            : The Sims 4
Version         : 1.0
DisplayName     : The Sims™ 4
Locale          : en_US
InstallDir      : 
IsInstalled     : False
IsLoadedFromXml : False 
ExePath         : 
ExeExists       : False 
MyDocuments     : D:\Belgelerim
MyDocsExists    : True
UserData        : D:\Belgelerim\Electronic Arts\The Sims 4
UserDataExists  : True 
Checking Tray folder...
TrayDir         : D:\Belgelerim\Electronic Arts\The Sims 4\Tray
TrayDirExists   : True
LibraryCount    : 453 
Checking Mods folder...
ModsDir         : D:\Belgelerim\Electronic Arts\The Sims 4\Mods
ModsDirExists   : True
ResCfgExists    : True
ModsCount       : 6078 
Checking Game files...
>>>> [Error] 

Done!

 


 

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@Firdevs Zümrü for unknown reason InstallDir appears to be empty?! 🤔

 

Open S4TI folder, then find s4ti - reset.bat and double-click to launch it.

 

If that doesn't work:

Download this file sims4regfix.reg and double-click on it to apply.

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Hi! I have same problem and i couldn't fix it. Could you help me please?

 

 

The game folder path: C:\Games\The Sims 4

Documents: C:\Users\Zeynep\Documents

Save folder: C:\Users\Zeynep\Documents\Electronic Arts\The Sims 4

Here's the system diagnostics

 

Révélation

Begin Reading 
  

App info...
------------------------------ 
Version  : 1.9.7.4 

OS infos...
------------------------------ 
OSName   : Windows 8.1
OSVersion: 6.3.9600.0
OSType   : 64-bit
Process  : 32-bit 

Framework Info...
------------------------------ 
Reading .NET Framework version...
.NET Framework Version: 4.5.2 

Opening Registry...
------------------------------ 
Listing keys for 'HKLM\SOFTWARE\Maxis':
// note: 32-bit node
[\The Sims 4]
 Locale       = en_US
 Install Dir  = C:\Program Files (x86)\Electronic Arts\The Sims 4
 GDFBinary    = C:\Program Files (x86)\Electronic Arts\The Sims 4\__Installer\GDFBinary_en_US.dll
 GameExplorer = {CD9DF827-53C4-4F70-902D-982C1BF79FB9}
 DisplayName  = The Sims™ 4
 Product GUID = {48EBEBBF-B9F8-4520-A3CF-89A730721917}
>>>> [Warning] Can't find uninstall key !
// note: 64-bit node
[\The Sims 4]
 Locale       = en_US
>>>> [Error] Something goes wrong while reading registry 

Reading 'Settings'...
------------------------------ 
GameAutoDetect = False
GameLocale     = en_US
GameInstallDir = C:\Games\The Sims 4
GameMixedMode  = 0
GameDocDir     = C:\Users\******\Documents
GameSaveDir    =  

Reading 'Sims4.GameInfo.Settings.xml'...
------------------------------ 
Source: C:\ProgramData\TeameeVo\Sims 4 Tray Importer\Sims4.GameInfo.Settings.xml
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Games\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Games\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Games\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Games\The Sims 4
 MixedMode   = 0 

Reading Game info...
------------------------------ 
[The Sims 4 Installation]
Name            : The Sims 4
Version         : 1.0
DisplayName     : The Sims™ 4
Locale          : en_US
InstallDir      : C:\Program Files (x86)\Electronic Arts\The Sims 4
IsInstalled     : False
IsLoadedFromXml : False 
ExePath         : C:\Program Files (x86)\Electronic Arts\The Sims 4\Game\Bin\TS4.exe
ExeExists       : False
ExePath (x64)   : C:\Program Files (x86)\Electronic Arts\The Sims 4\Game\Bin\TS4_x64.exe
ExeExists (x64) : False 
MyDocuments     : C:\Users\******\Documents
MyDocsExists    : True
UserData        : C:\Users\******\Documents\Electronic Arts\The Sims 4
UserDataExists  : True 
Checking Tray folder...
TrayDir         : C:\Users\******\Documents\Electronic Arts\The Sims 4\Tray
TrayDirExists   : True
LibraryCount    : 43 
Checking Mods folder...
ModsDir         : C:\Users\******\Documents\Electronic Arts\The Sims 4\Mods
ModsDirExists   : True
ResCfgExists    : True
ModsCount       : 339 
Available Localizations... 
Checking Game files... 

Done!

 

 

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I tried this but it still doesn't work 😕image.thumb.png.ec2cb5ac3611eafe220452e2cae333b7.png

 

 

image.thumb.png.c02b15cfac62e211bb8a98f5ac78f4d9.png

Here's the system diagnostic


 

Révélation

 

Begin Reading


App info...
------------------------------

Version  : 1.9.7.5


OS infos...
------------------------------

OSName   : Windows 8.1
OSVersion: 6.3.9600.0
OSType   : 64-bit
Process  : 32-bit


Framework Info...
------------------------------

Reading .NET Framework version...
.NET Framework Version: 4.7


Opening Registry...
------------------------------

Listing keys for 'HKLM\SOFTWARE\Maxis':
// note: 32-bit node
[\The Sims 4]
 Locale       = en_US
 Install Dir  = C:\Program Files (x86)\Electronic Arts\The Sims 4
 GDFBinary    = C:\Program Files (x86)\Electronic Arts\The Sims 4\__Installer\GDFBinary_en_US.dll
 GameExplorer = {CD9DF827-53C4-4F70-902D-982C1BF79FB9}
 DisplayName  = The Sims™ 4
 Product GUID = {48EBEBBF-B9F8-4520-A3CF-89A730721917}
>>>> [Warning] Can't find uninstall key !
// note: 64-bit node
[\The Sims 4]
 Locale       = en_US
>>>> [Error] Something goes wrong while reading registry


Reading 'Settings'...
------------------------------

AutoDetect    = False
GameLocale    = en_US
GamePath      = C:\Games\The Sims 4
GameDataPath  = 
DocumentsPath = C:\Users\******\Documents
GameSavePath  = 


Reading 'Sims4.GameInfo.Settings.xml'...
------------------------------

File not found!


Reading Game info...
------------------------------

[The Sims 4 Installation]
Name             : The Sims 4
Version          : 1.0
DisplayName      : The Sims™ 4
Locale           : en_US
InstallDir       : D:\The Sims 4\
IsInstalled      : False
IsLoadedFromXml  : False

ExePath          : D:\The Sims 4\Game\Bin\TS4.exe
ExeExists        : False
ExePath (x64)    : D:\The Sims 4\Game\Bin\TS4_x64.exe
ExeExists (x64)  : False

DocumentsFolder  : C:\Users\******\Documents
DocsFolderExists : True
UserData         : C:\Users\******\Documents\Electronic Arts\The Sims 4
UserDataExists   : True

Checking Tray folder...
TrayDir          : C:\Users\******\Documents\Electronic Arts\The Sims 4\Tray
TrayDirExists    : True
TrayItemCount    : 50

Checking Mods folder...
ModsDir          : C:\Users\******\Documents\Electronic Arts\The Sims 4\Mods
ModsDirExists    : True
ResCfgExists     : True
ModsFileCount    : 276

Available Localizations...

Checking Game files...


Done!

 

 

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Il y a 2 heures, youko a dit :

I tried this but it still doesn't work 😕

Have you restarted S4TI?

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