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[SOLVED] Program not opening


sophsimmer

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il y a 30 minutes, sophsimmer a dit :

No, I click on it, wait and at the end it never opens, but i don't get any kind of message

Did you run the installer?

 

If you are not sure if Microsoft .Net Framework 4.5.2 or higher is installed, I suggest to run the Windows Updates or get a link to the latest version on the download page.

 

Try to launch Tray Importer as admin by right-clicking on the icon then select Run as Administrator.

 

If you have an antivirus other than the default one, disable it for a short period, then try to launch Tray Importer again.

 

You may also try to move the Tray folder just to see if some things in there is causing the silent crash.

 

Looking in the Events Viewer may also give some hints. :ermm:

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