brutumfulmen 5 Posted December 17, 2016 Share Posted December 17, 2016 (edited) Some Mac users have been experiencing issues with Sims 4 Tray Importer since upgrading to macOS Sierra. For example: -- The application "bounces" in the Dock and then disappears. -- Mono Framework doesn't work. -- The application cannot find The Sims 4 files. This tutorial will show you how to install and run S4TI correctly. 1. Download the required files Firstly, you need to download both Sims 4 Tray Importer and Mono Framework. @deevo has uploaded an updated version of S4TI for Sierra HERE that includes a debug window. I suggest that you download that option as seen to the left. Update: It's recommended to download the latest release version from here. Next, download Mono Framework. You must download the Universal Installer or the application will not work. There are two sources available to download the framework from. They should both work the same way, but if you don't have success with one, try the other.Update: Latest version require Mono 5.16 (macOS 10.9+) or 5.18 (macOS 10.12+), other versions of Mono might not work with the current version. Source 1: HERE Source 2: HERE 2. Install files Secondly, you need to install the files that you've just downloaded. Some think that you only need to download the Universal Installer to use it. However, you do indeed need to install it. You should have two files in your Downloads folder that look similar to those on the left. Begin by opening the Mono Framework file. You will be directed through the installer. Follow the prompts until finished (just hit the "continue" button over and over again, really). Once you have installed the framework, unzip the S4TI file that you downloaded. The application will now appear in your downloads. If you try to open it from this location it will not work. Click and drag S4TI into your Applications folder. 3. Open and enjoy! Open the application. This may take a few moments as the application loads your library. Happy Simming! If S4TI does not load your library: -- Take a look at the debug window (S4TI > Debug). No lines should be blank and you should see the word "True" in three locations. If you happen to see the word "False", this is your issue. The application is having difficulty finding the location of an aspect of your game. -- Try changing file locations (S4TI > Select Game Folder). -- Reinstall your game. Make sure to backup your saves, Tray, Mods, etc! -- Take a look at THIS POST for more information. Edited February 20, 2019 by deevo Added recommendations 2 Quote Link to post Share on other sites
deevo 2,046 Posted December 17, 2016 Share Posted December 17, 2016 Guide added to the Download Page. Thanks @brutumfulmen 1 Quote Link to post Share on other sites
ZionNoelle 0 Posted January 22, 2017 Share Posted January 22, 2017 I have a problem... Everything works perfectly fine until I try and open the application. It bounces in the dock, opens for half a second, then disappears. Please help me out with this!! Quote Link to post Share on other sites
deevo 2,046 Posted January 22, 2017 Share Posted January 22, 2017 Have you tried to move the app in the Applications folder? Quote Link to post Share on other sites
ZionNoelle 0 Posted January 22, 2017 Share Posted January 22, 2017 32 minutes ago, deevo said: Have you tried to move the app in the Applications folder? Yes I have Quote Link to post Share on other sites
deevo 2,046 Posted January 22, 2017 Share Posted January 22, 2017 This is a bug with the toolkit. it just can't find itself! Try to launch the app as admin to see if it make any differences. You may even try to launch it from the Terminal with the command: mono Sims4TrayImporter.app/Contents/MonoBundle/Sims4TrayImporter.exe Quote Link to post Share on other sites
brutumfulmen 5 Posted January 22, 2017 Author Share Posted January 22, 2017 @ZionNoelle I had the exact same problem. You need to make sure that you installed the Universal Mono Framework Installer. Quote Link to post Share on other sites
ZionNoelle 0 Posted January 25, 2017 Share Posted January 25, 2017 How do I get the Universal Installer? Quote Link to post Share on other sites
deevo 2,046 Posted January 26, 2017 Share Posted January 26, 2017 The links are available in the first post. Quote Link to post Share on other sites
LailaSims4 0 Posted March 25, 2017 Share Posted March 25, 2017 s4ti just doesn't respond. i have opened it from applications, downloaded the mono framework and reinstalled my game. help anyone? Quote Link to post Share on other sites
deevo 2,046 Posted March 25, 2017 Share Posted March 25, 2017 If not already, try the latest beta. Unfortunately, the hardest part is to make it run on Sierra. You may even try the hint from here. (Eto.Forms is the front end used for the Mac port) Quote Link to post Share on other sites
ccisme 0 Posted May 29, 2017 Share Posted May 29, 2017 Thank you so much I followed your instructions and I got it to finally work! Quote Link to post Share on other sites
Ashlee Oww 0 Posted June 25, 2017 Share Posted June 25, 2017 (edited) Im unable to figure out how to delete CC.It launches and i can delete tray files because it routes directly to them, but the cc section just opens the mod folder no matter which cc item i select. #mac #helpplease Edited June 25, 2017 by Ashlee Oww help tag attachment Quote Link to post Share on other sites
deevo 2,046 Posted June 25, 2017 Share Posted June 25, 2017 Hi @Ashlee Oww, Have you tried to double-click on files? The link on the top is only to quickly access the Mods folder. Quote Link to post Share on other sites
LogicalSimmer 0 Posted July 1, 2017 Share Posted July 1, 2017 (edited) I tried downloading the mono framework in the comments and it worked. Thanks. Edited July 1, 2017 by LogicalSimmer Quote Link to post Share on other sites
tiniyah 0 Posted July 10, 2017 Share Posted July 10, 2017 ive tried everything suggested and the application still wont open Quote Link to post Share on other sites
deevo 2,046 Posted July 10, 2017 Share Posted July 10, 2017 Hi @tiniyah, I wish I could get a Mac so that I could assist you, but unfortunately I can't afford it! Maybe if someone repack the app in a DMG that would fix those problems? Quote Link to post Share on other sites
tiniyah 0 Posted July 10, 2017 Share Posted July 10, 2017 2 hours ago, deevo said: Hi @tiniyah, I wish I could get a Mac so that I could assist you, but unfortunately I can't afford it! Maybe if someone repack the app in a DMG that would fix those problems? i mainly want to reduce the lag in my game (im not expecting it to be perfect on a macbook air), any tips? i have a system cleaner that sometimes helps and i took a good amount of my cc out already Quote Link to post Share on other sites
deevo 2,046 Posted July 10, 2017 Share Posted July 10, 2017 il y a 2 minutes, tiniyah a dit : i mainly want to reduce the lag in my game (im not expecting it to be perfect on a macbook air), any tips? Which version of Mono have you installed? If you are running El Capitan or Sierra make sure you are not installing Mono in rooted mode (/user/bin/mono) else it may not work. If this is the case, just uninstall Mono then reinstall it using the latest version. Quote Link to post Share on other sites
tiniyah 0 Posted July 10, 2017 Share Posted July 10, 2017 ive tried every version in this thread and i just tried that and got the same message Quote Link to post Share on other sites
deevo 2,046 Posted July 11, 2017 Share Posted July 11, 2017 il y a une heure, tiniyah a dit : ive tried every version in this thread and i just tried that and got the same message What is the message? Did you remove previous version before installing a new Mono version? You may try Sims 4 Studio to browse your CCs. Quote Link to post Share on other sites
deevo 2,046 Posted July 11, 2017 Share Posted July 11, 2017 I uploaded a new beta to try to fix the issue, you can find it here. Quote Link to post Share on other sites
carolineismystyle123 0 Posted August 22, 2017 Share Posted August 22, 2017 Hi. I have been having issues with this and I haven´t found an answer in the comments. I have installed the new version of mono and I got the latest version f the Sims 4 Tray Imported but as soon as I click on the app on Finder a message comes up saying: The application “Sims4TrayImporter” can’t be opened. Help? Quote Link to post Share on other sites
deevo 2,046 Posted August 26, 2017 Share Posted August 26, 2017 Hi @carolineismystyle123, The message just say that the program was not properly registered as launchable. The latest version should allow you to launch the app using terminal. There's a video here for basic installation... https://www.youtube.com/watch?v=Q4tRNUqyd_w And to fix the launch bug... https://discussions.apple.com/thread/7586240?start=0&tstart=0 Quote Link to post Share on other sites
ivanamxo 0 Posted August 27, 2017 Share Posted August 27, 2017 Hey @deevo I have an updated mac - version 10.11.6 and the program downloaded fine. However, when I go to use it nothing comes up from my sims 4 game (the cc). Is it cus i am too updated? Thanks for the help Quote Link to post Share on other sites
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