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[Application]Sims 4 Tray Importer for Mac

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I just installed the program, and the functionality is great! The issue I'm having is that only half of my households show up when I open S4TI. Is there a way to locate and import the missing households?

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Hello @ktlsyrtis,
If you have renamed the .trayitem files, they may not show up.

Check your Documents folder, if you find more than on Sims 4 folder inside Documents/Electronict Arts/ make sure the app if set to load the game in the proper language.

If you have the Legacy Edition, make sure the option is selected in the app Preferences else it will load your old save folder.

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I've not changed any trayitem file names, and everything seems to be set correctly, but they're still not all showing up. Also, the ones that are showing up aren't showing recent changes I made in game.

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----------------------

App info...

----------------------

Version   :  1.0.9.39718

Release   :  11/20/2019

 

----------------------

OS

----------------------

OSName    :  macOS Catalina

OSVersion :  10.15

OSType    :  64bit

Process   :  64bit

 

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Framework info...

----------------------

Version :  6.8.0.123 (2019-10/1d0d939dc30)

 

----------------------

Game

----------------------

Product          :  The Sims 4

Locale           :  en_US

IsGameInstalled  :  True

App (InstallDir) :  /Users/**************/Applications/The Sims 4.app

InstallDirExists :  True

App (DataPath)   :  /Users/**************/Applications/The Sims 4.app/Contents

DataPathExists   :  True

Launcher         :  The Sims 4

SaveDir          :  /Users/**************/Documents/Electronic Arts/The Sims 4

SaveDirExists    :  True

FileCount        :  9

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There is only 9 files in your Tray folder, but everything seems fine unless you have switched the language at some point.
Make sure you're not only uploading them to the gallery. S4TI only works with the Library which is offline.

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My app looking like that I cannot solve the problem  in 2 days 😞

698381440_EkranResmi2020-08-0719_48_37.png.56f73330da4e58afeccabcafd25504e7.png

 

 

----------------------
App info...
----------------------
Version   :  1.0.9.39718
Release   :  20.11.2019

----------------------
OS
----------------------
OSName    :  macOS Catalina
OSVersion :  10.15
OSType    :  64bit
Process   :  64bit

----------------------
Framework info...
----------------------
Version :  6.10.0.104 (2019-12/5d03a6fe116)

----------------------
Game
----------------------
Product          :  The Sims 4
Locale           :  en_US
IsGameInstalled  :  True
App (InstallDir) :  /Users/*****************/Applications/The Sims 4.app
InstallDirExists :  True
App (DataPath)   :  /Users/*****************/Documents/Electronic Arts/The Sims 4
DataPathExists   :  True
Launcher         :  WineskinLauncher
SaveDir          :  /Users/*****************/Documents/Electronic Arts/The Sims 4
SaveDirExists    :  True
FileCount        :  5
 

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I am desperate. 

 

My Savedir is False so the app can't find any of my data. How do I change the path of Savedir? 

I change the path of the first two but nothing for the save files...

 

Thank you!!!!

 

----------------------
App info...
----------------------
Version   :  1.0.9.39718
Release   :  20/11/2019

----------------------
OS
----------------------
OSName    :  macOS Mojave
OSVersion :  10.14
OSType    :  64bit
Process   :  64bit

----------------------
Framework info...
----------------------
Version :  6.10.0.104 (2019-12/5d03a6fe116)

----------------------
Game
----------------------
Product          :  The Sims 4 Legacy Edition
Locale           :  en_US
IsGameInstalled  :  True
App (InstallDir) :  /Applications/The Sims 4.app
InstallDirExists :  True
App (DataPath)   :  /Applications/The Sims 4.app/Contents
DataPathExists   :  True
Launcher         :  The Sims 4
SaveDir          :  /Users/********/Documents/Electronic Arts/The Sims 4 Legacy Edition
SaveDirExists    :  False
 

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Hello @khazzy,

SaveDir is controlled by Locale and Game edition, both will affect how your savedir is named.
So unless your mac doesn't support metal, try to switch to the standard version, the legacy edition is for older versions of macOS.

If the game language is not English (US), make sure to pickup the right one.

 

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Hi, I'm having the same issue that ktlsyrtis had. Most of my households are missing when I run TrayImporter for Mac and the ones that are showing are not showing any recent changes. I have not changed any trayitem file names, I'm not using the legacy edition and I never upload sims to the Gallery. Any suggestions?

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Open your Tray folder then count the number of .trayitem files. Does it match what is displayed in Tray Importer? 😉

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hi! Please can you help me? I have been trying to download Sims 4 Tray Importer. I have a Catalina 10.15.7 and I have followed the instructions on the webpage to the T but when it comes to installing it, I keep getting this message. What do I do? & please do not say 'install the framework' because I have and it still doesn't work?
twitter_3c4fefa926b2dbbe00de524933e3325f.jpeg.23d78fcb63b0b808546002f89c019201.jpeg

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2 hours ago, CaptBenson said:

What do I do? & please do not say 'install the framework' because I have and it still doesn't work?

Well Installing the "Framework" on mac will not work, unless you are running the windows version through bootcamp or VB.

 

Have you installed mono for mac and restarted the mac after install? If not download and install the "Stable Version"

 

https://www.mono-project.com/download/stable/

 

Restart your mac after install and see if that gets it, working fin on my Catalina 10.15.7 installation.

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Hello @CaptBenson,

 

Although the message says 4.5.2, S4TI for Windows require .Net Framework 4.6 or better, so you will need to install it prior to install S4TI.

I'm not familiar with CrossOver so you'll have to search around to find how to install the latest .Net Framework in order that the installer can detect it.

All it require is a Registry Key that says that .Net Framework 4.6 or higher is installed.

Or you can simply download the mac port, despite it's a bit outdated, this one won't require a virtual machine but still require Mono for Mac. You can find it here: Sims 4 Tray Importer for Mac - Applications - LuniverSims

If you have troubles to run it, look here: FAQ - Troubleshooting (MacOS) - Aide - LuniverSims

 

If you're still willing to try the Windows port on your Mac, I can remove the .Net warning so that the installation complete without complaining about the missing .Net Framework.
Here it is:

S4TI_unified_inst_201005-skipdotnettest.zip

You can skip the .Net Framework check by calling the installer with the parameter /skipdotnettest=1. But I'm not sure if CrossOver supports installing with parameters.
i.e.  S4TI_unified_inst.exe /skipdotnettest=1

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